Refund Policy for all: Events / Trainings / Activities / Reservations

*All refund requests must be submitted, to the professional staff advisor, in writing (i.e. email request) prior to the event as the policy states below. Extenuating circumstances will be considered.

• 30 days or more prior to an event: 100% refund
• 29-15 days prior to event: 70% refund
• 14 days-8 days prior to the event: 30% refund
• 7 days or less prior to event: 0% refund

Should you use an incentive / coupon / etc where there is a reduction in fees or complimentary then the refund / change in registration / reservation is as follows:

• 30 days or more prior to an event: 100% discount / incentive may be transferred to another registration
• 29-15 days prior to event: 70% discount / incentive may be transferred to another registration
• 14 days-8 days prior to the event: 30% discount / incentive may be transferred to another registration
• 7 days or less prior to event: 0% discount / incentive may be transferred to another registration